Privacy Policy
This privacy policy (“Policy”) complies with the provisions of the Swiss Federal Data Protection Act (“LPD”). This Policy provides adequate and transparent information about the processing of user data carried out by the Data Controller (hereinafter further defined), particularly through our website, when users communicate with us or interact with us in any way.
DEFINITIONS:
– Data Subject: The natural person whose personal data is being processed;
– Personal Data: Any information relating to an identified or identifiable natural person;
– Sensitive Personal Data: (i) Data concerning religious, philosophical, political, or trade union opinions or activities; (ii) Data concerning health, intimate life, or racial or ethnic origin; (iii) Genetic data; (iv) Biometric data that uniquely identifies a natural person; (v) Data concerning administrative or criminal sanctions; (vi) Data concerning social welfare measures;
– Processing: Any operation involving personal data, regardless of the means and procedures used, such as collection, recording, storage, use, modification, communication, archiving, deletion, or making data accessible;
– Communication: The transmission of personal data or making it accessible;
– Data Controller: The private individual or entity that, alone or jointly with others, determines the purpose and means of the processing;
– Data Processor: The private individual or entity that processes personal data on behalf of the Data Controller.
DATA CONTROLLER:
The entity responsible for processing users’ personal data is CHC Business Solutions SA, a Swiss company (CHE-109.868.376), headquartered at Via Luciano Zuccoli 19, CH-6900 Paradiso TI.
The Data Controller operates the website [www.chcbs.ch](http://www.chcbs.ch).
Contact details of the Data Controller are as follows:
T. 0041 (0)91 611 90 90
info@chcbs.ch
SECURITY OF PERSONAL DATA
The Data Controller is committed to adopting appropriate technical and organizational security measures in compliance with legal and contractual obligations to protect the Personal Data of the Data Subject.
As the Data Controller, we regularly monitor the implemented security measures to ensure they remain up-to-date with technological advancements.
However, transmitting information over an open network such as the Internet or other electronic communication means carries inherent security risks. Absolute security of transmitted information cannot be guaranteed; in other words, “zero risk” cannot be ensured.
PURPOSE OF DATA PROCESSING AND CATEGORIES OF PERSONAL DATA
A. Contact Forms and Correspondence
Personal Data communicated by users through the forms on the website or via other common communication means is processed to respond to the Data Subject’s requests for information about products and services.
The data processed may include:
(i) First and last name, (ii) Address, (iii) Email address, (iv) Phone number, (v) Nationality, …
The Data Controller retains user data until the purpose of the processing is achieved or is no longer achievable, subject to the Data Subject’s rights as detailed below.
B. Newsletter
With the Data Subject’s consent, their Personal Data may be used for the website’s newsletter to send advertising or promotional messages related to goods and services offered by the Data Controller through the website.
The data processed may include:
(i) First and last name, (ii) Email address, …
The Data Subject may withdraw their consent at any time, and the data must be deleted by the Data Controller based on this specific request to cancel the service.
To unsubscribe, users can click the appropriate link included in every newsletter email.
The Data Controller retains the user’s Personal Data until they revoke their consent as described above.
COOKIES AND NAVIGATION DATA
This website uses cookies to improve users’ browsing experience. Cookies are small text files stored on the website for subsequent visits, allowing us to gather information about the user’s activity on a specific web page, user profiling, traffic analysis, and providing personalized advertising or content based on user preferences.
Users can consent to our use of all cookies via the “Accept All” button, reject them using the “Reject All” button, or set their consent preferences through the “Customize” button or the popup accessible via the icon at the bottom left of every page.
CATEGORIES OF DATA PROCESSING RECIPIENTS
To achieve the processing purposes mentioned above, the Data Controller may transmit users’ personal data to specific categories of recipients, including:
- Business partners;
- Legal entities responsible for website consulting and management;
- Entities providing telecommunications services (including email services);
- Entities responsible for newsletter services;
- Competent authorities as required by legal and contractual obligations.
INTERNATIONAL DATA TRANSFER
In principle, the Data Subject’s Personal Data is processed by the Data Controller and its auxiliaries, or the aforementioned data processing recipients.
However, user data may be transferred abroad if necessary for the processing purpose, provided the Data Controller verifies the existence of an adequate protection regime in the destination country (referencing Annex 1 of the Federal Data Protection Ordinance). The Data Controller is committed to regularly reviewing the content of the aforementioned Annex.
DATA SUBJECT’S RIGHTS
The Data Subject is guaranteed the following rights (non-exhaustive list), which can be exercised at any time by submitting a written request to the Data Controller’s contact details above:
- You can request, at any time and free of charge, information about the Personal Data we are processing and receive your provided Personal Data in a readable format.
- If we process incomplete or inaccurate Personal Data, you can request its rectification and be informed about the rectification process. If it does not involve disproportionate effort, recipients will also be informed about the rectification.
- You have the right to request the deletion of processed Personal Data or restrict its processing to what is necessary for the processing purpose.
We are committed to processing any request from the Data Subject promptly and, in any case, within 30 days of receiving any necessary documentation to complete the request.
CURRENT VERSION, MODIFICATIONS, AND UPDATES
To ensure this Policy always complies with applicable legal provisions, we reserve the right to make changes at any time.
Last updated: September 11, 2023.